Customer-specific value chain: beyond mass customization?
نویسندگان
چکیده
منابع مشابه
Customer-specific value chain: beyond mass customization?
Mass Customization is a new mode of production and service delivery that has become an integral part of the Global Management Paradigm (GMP) [1]. The term itself was first coined by S. Davis back in 1987 (his book Future Perfect). In recent articles, J. Gilmore emphasized the customer-unique value chain [2], relating to the effort of overcome the "mass-oriented" thinking and behavior which appe...
متن کاملCustomer buying behaviour analysis in mass customization
Motivated by the importance of customer buying behaviour (such as correlation among product attributes/features of products configured in the past) in planning future configurations, this paper addresses the issue that product evolution (upgrades) usually render information gathered from past buying behaviour at least partially unusable. For instance, relations among features might have been ch...
متن کاملValue-chains and Mass-Customization
In an e-business world, configuration processes are becoming increasingly distributed. Collecting product information to process it in a centralized configuration system is only feasible in some domains. This short paper argues that in telecommunications, a distributed configuration transaction-oriented process is required. After the theorectical arguments, a particular service management syste...
متن کاملThe impact of time-based manufacturing practices on mass customization and value to customer
Mass customization capabilities enable firms to design, produce, and deliver a high volume of differentiated products that meet specific customer needs in a timely manner and at close to mass-production prices. A critical part of mass customization is simultaneously achieving customer responsiveness, cost efficiency, and high volume production in the manufacturing system. This research describe...
متن کاملCustomer interaction and digitizability − a structural approach to mass customization
Enterprises in all branches of industry are being forced to react to the growing individualization of demand, yet, at the same time, increasing competitive pressure dictates that costs must also continue to decrease. Companies have to adopt strategies which embrace both a closer reaction to the customers’ needs and efficiency. Mass Customization meets this challenge by offering individually cus...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Human Systems Management
سال: 1996
ISSN: 1875-8703,0167-2533
DOI: 10.3233/hsm-1996-15201